Krystal

MimiBangz Games 5 months ago

Unfortunately I wasn’t able to try any of the food here twice. I’ve heard mixed reviews and just I’ve been hesitant on trying. Im not originally from FL so after passing by early morning around 4am, I saw the lights on and decided to order. It said closed visit another location on the speaker so assumed they’re closed until breakfast time. With no communication I received a breakfast reward in my account. The second time I figured they’re definitely open maybe it was just for breakfast so I’ll use the rewards and place a mobile order. It said it was being made so I made my way to the store. Well I got there at 2pm same thing happened again. Not only did it say my order was being made and completed, I couldn’t cancel it because I need to call or visit the store. Both of which are impossible since they’re no employees and the phone number is out of service. So not only did I lose my rewards but I lost my money, time and gas. I have contacted them over several times on their contact form and still haven't heard anything about my refund or any type of apology for the inconvenience. Just like this morning, I’ll just continue to take my business elsewhere. *Update* I requested a refund from my bank but still haven’t gotten contacted from the company or location. I’ve since deleted the entire Krystal account

M J 7 months ago

I went here this evening (11/14/2025). Let me start by saying that Ms Victoria was the best. Her customer service was top notch. She was pleasant, friendly, and respectful. Also, the burgers were absolutely delicious. I had to make myself eating… LoL 😂 I will definitely be returning again soon. Thank you for a wonderful experience.

Troy Purvis a month ago

Fresh coat of paint but that’s it, same old poor everything… Went through drive through. Order 5 cheese Krystal’s(add ketchup) and chili cheese tots, Coke and asked for the new onion rings(med) Asked for large upgrade. Told id have to wait 15min for fresh Krystal’s, no problem. That’s what I want. Pull to a parking spot Was just fixing to go inside after waiting almost 30min. Out comes the guy. What did I get? A large coke. Medium tots and 3 cold, guessing 30min old Krystal’s & 2 hot ones. Which I DIDNT know till later as I drove away. I drive back around to the drive thru speaker. Told I didn’t get my onion rings OR chili cheese tots. He asked what I got and I said just a med tots. He asked for me to hand him the tots. Half of them spilled on the ground. He went away and came back with it. I asked where’s my onion rings and he just looked at me like I had horns growing out of my head. And I said ya know what? Screw it and drove off. What I didn’t realize? He took the medium tots that half had fell on the ground, dumped them in a container and put chili and cheese on them. I laughed now because I should’ve know. New paint same crap Krystal on Main Street. Paid for a large combo and wanted to try the new onion rings all I got was a large Coke and 2 good Krystal’s and about 8 tots with chili cheese

Kristi Jarrett 9 months ago

Every once in a while, we crave a Krystal. Order thru app, pick up drive thru. Customer service was good and food was hot. Prices good when catch a deal. Craving satisfied.

Desmond 3 months ago

Burgers were ok, I paid for a bottled water but ended getting just a cup of regular water? Not sure why they have that on the menu if it wasn't available. Onion Rings tasted like they were refried.