Shake Shack St. John's Town Center

Daniel Orozco 5 months ago

If your thing is tiny burgers this is the place to be. I hadn't had shake shack in years, last time was in 2017 in Las Vegas and the only problem to me was the taste, portions were great, now fast forward to 2026 in Jacksonville, or whenever they decided to reduce the side of the burgers, It's ridiculous beyond my comprehension, not even the shakes are worth it anymore, needless to say, it is a waste of money so won't be coming back I suppose.

Kelly Lahey 6 months ago

Burgers are meh, nothing special to be honest. The lettuce on the burgers is so sad. This is fresh?? We also asked for no sauce on one of the sandwiches and it came out dripping in sauce. There's little customization available if you don't want one of their special burgers. The fries are crispy but boring. The ordering kiosks are so annoying because you have to go through multiple hoops, multiple screens just to place an order. We placed an order, got a text saying it was ready and they'd bring it out to us yet 5 minutes go by and no one brings our order. We had to go to the counter to ask about it and they told us it'd be a few more minutes.

StopAndLive 7 months ago

The food was good. There was a lot people there. My food took a long time to arrive. It was the tree lighting festival. That’s probably why my food took so long to get to me. All I had was a burger. I probably go back when there are less people to see how long it takes to get my food. Would I recommend this place. Yes.

Rishica a year ago

I tried the Shroom Burger with a Cocoa Brownie Shake. The burger was a letdown—oily and not as flavorful as expected. The cheese wasn’t melted properly, which made it squishy and didn’t do much for the overall texture. While the burger wasn’t terrible, I wouldn’t recommend it based on this experience. The Cocoa Brownie Shake was overly sweet, which might be too much for some people, but if you have a sweet tooth, it might work for you. On a positive note, the ambiance was good—nice vibe overall, which is always a plus when the food doesn’t quite hit the mark.

Rith Kruy 9 months ago

First visit to Shake Shack and I was throughly impressed. You are able to order through multiple kiosk which speeds up how fast you get your food. I don't think we waited more than 10 minutes to get our food. This was during lunch time on a Monday. I ordered the smokeshack, an angus beef burger with applewood smoked bacon and chopped cherry peppers. The burger was served on a soft toasted potato bun and the shacksauce elevated the overall flavor on this burger. I will be definately returning to try all the different shakes and desserts available. Shake Shack is our new burger spot at the town center.