Whataburger

Courtney a month ago

Hung out at Whataburger after a Walmart trip and got some fries (classic fast food type that hit the spot) and a raspberry prickly pear lemonade - both items hit the spot. Cashier at front register, Thursday afternoon lunch shift, was polite and friendly to myself and the people ahead of me, very sweet. Drive-thru team and BOH working hard too. Good group of people here and a chill spot to unwind and grab a snack.

Austin Godfrey a month ago

I mainly use app. Food good. Shakes good. Don't gotta wait long on my curbside orders. App could be a little more clear on offers. Like tell if its not allowed to be used on the app first sentence or sum

That's Disgusting 5 months ago

Why would you allow your employee to stand there in public view with his pants sagging below his but while handling customers food? Completely unacceptable.

I L 8 months ago

I visited the Whataburger at 8840 Beach Blvd, Jacksonville, FL 32216 on October 29, 2025, at 10:27 AM (Order #535020) with my associate to get breakfast, and it was one of the most unsettling experiences I’ve ever had at a restaurant. When we asked the cashier, Samone T., what types of breakfast burritos were available, we were met with a sharp and unprofessional “What?” which immediately set an uncomfortable tone. When we repeated our question, she replied, “Potato, bacon, and sausage.” My associate ordered sausage, and I ordered bacon. At the drive-thru window, there was no greeting or courtesy the cashier simply opened the window, held out the tap-to-pay device, and didn’t provide a receipt. The entire exchange felt intentionally cold and dismissive. A few minutes later, a manager came to the window. The difference in tone was immediate she was polite and professional, and the atmosphere shifted noticeably. The receipt listed Ayana Skipper as the operating partner, though I cannot confirm if she was the manager who assisted us. The manager handed us our food, and when we requested extra sauces, she instructed Samone T. to provide them. At that moment, Samone T. gave us the sauces with a smug grin that felt deliberately disrespectful. After parking to inspect our food, I discovered a strand of hair intentionally placed inside my breakfast burrito. Having previously worked for Whataburger, I know this type of contamination is extremely unlikely to occur by accident, especially at the drive-thru stage where employees do not handle food directly. Beyond the violation of professionalism, this also presents a serious public health and biohazard concern. There is no way to know what diseases or biological contaminants another person may carry, and being exposed to someone else’s hair or bodily material is both unsanitary and unsafe. Customers should never have to worry about coming into contact with another person’s biology in their food. I have photos and retained the hair sample as evidence for DNA testing and potential litigation. I urge Whataburger corporate to review the video footage from that date and time and address this serious breach of food safety and professionalism immediately.

Stan Carbungco 2 months ago

First time here and we were pleasantly surprised and satisfied with our food. The lady at counter was very helpful and nice. Unfortunately, the place needs some updating. I'm not asking to change their theme or decor but just spruce up a little to make it a more pleasant dining in experience.