Silver Moon II

Aiyner Jackson 4 months ago

I rarely leave negative reviews unless the business is unwilling to address an issue properly, but this experience was extremely disappointing. On March 5, 2026, I placed an order through GrubHub for two 4-wing baskets with fries and a chicken cheesesteak combo. The first order was picked up and delivered quickly, but when I went to the door, the bag had someone else’s name on it and contained completely different items (a shrimp quesadilla and shrimp cheesesteak). I immediately contacted GrubHub, and while they did process a refund, it took about 10 days to receive the money back. Since it was already a little after 9 PM and I wanted something quick, I unfortunately decided to reorder from the same restaurant. This second order arrived about an hour later. When I opened the food, the wings looked like they had been cooked in old grease and the fries were extremely cold—honestly, the entire meal was cold and unappetizing. At this point, I had spent $55.61 on the first order and another $40 on the second (even with a discount), yet I still had to make my own food at home. I called the restaurant directly to try to resolve the issue because reporting problems through Grubhub can sometimes feel like a hassle. The person who answered the phone asked me to send a photo of the wings. After I did, she told me that’s “just how they make them,” which I know isn’t accurate because I’ve ordered from this restaurant for years both in person and through delivery. When I spoke with the manager, she offered to remake the order. However, by that point, I had already lost confidence in the food quality, especially since this wasn’t the first time the wings had tasted like they were cooked in old grease when ordering delivery. Interestingly, this has never been an issue when ordering in person. Overall, this experience cost me nearly $100 and left me without a proper meal. Unfortunately, because of how the situation was handled and the quality of the food, this will be my last time ordering from this restaurant and using GrubHub for delivery. Edit: Now the “owner” has replied with an automated response to my review. And I state that it’s automatic because they weren’t trying to reconcile the situation last night but now they want me to reach back out. That’s not happening. I don’t want any food from them anymore.

Corey B 2 months ago

I recently ordered a cheesesteak sub from Silver Moon II and was extremely disappointed with the quality of the food. A traditional cheesesteak is expected to be made with thinly sliced steak; however, my sandwich was prepared using ground beef instead. This significantly altered both the texture and flavor, making it more comparable to a loose hamburger filling than a proper cheesesteak. Unfortunately, this was not disclosed at the time of ordering. In addition, the overall presentation and taste did not meet reasonable expectations. The sandwich appeared overly greasy, and the ingredients did not come together in a way that reflected care or quality. As a paying customer, I expect accuracy in menu descriptions and a standard level of food preparation. I would strongly recommend that the restaurant clearly communicate their ingredients and improve quality control to better align with customer expectations. At this time, I would not order this item again.

Latashia Nelms 3 months ago

Corn beef hash cost $8 and the portion was not sufficient for the cost. The food is bland lacks flavor and seasoning. Not worth the price all. Could’ve saved money and made a better breakfast or found another restaurant. Smh

Viggy Vanchi 11 months ago

Fantastic spot if you're looking for late-night, diner-style breakfast options. My platter had home fries, hash browns, pancakes, and a cheesy omelet. My friends platter had a bunch of french toast, bacon, and scrambled eggs. The prices are reasonable and the wait isn't too long either. There is limited seating indoors.

Beautiful Bre 6 months ago

I went in June of 2025 to get food and while I was waiting, I was looking at the dessert. I seen a moldy pie in the FRONT ROW of the dessert display case. I told the employee and she immediately removed the moldy pie. It's crazy that the pie had so much mold on it you know it had been there for days. Too find that in the front row shows the aren't checking the quality of the food. A customer should not have to tell you a super moldy pie is on display to buy if you guys regularly checked the food. I have a picture of it. I asked the to cancel my order and never been back. Beware of what you buy