McDonald's

Kxmatxse a month ago

The staff and food was decent, but the only reason the rating is low because I was disrespected by a staff member who I think was the manager, he is a black guy with a buzz cut that is dark green and he had glasses. He treated me like I was a homeless person, even though you should treat homeless people with compassion regardless, but he treated me like I didn't even pay or eat my food there, I was staying a bit until my appointment but the guy was very quick to toss me out like I didn't pay for my food and wasn't loitering. The other staff are great except the manager guy, not everyone is loitering.

Antoinette Lewis a month ago

This is the worst McDonalds in Columbus and I mean it with my whole chest. Every single time I go here they always get the order wrong, which is crazy because more often than not the wait times are ridiculous. I have no choice but to blame the franchise owner because it really doesn’t matter what shift you order from, the service is abysmal. Originally I wanted to talk about how none of the workers seem like they even wanna be alive (I mean, it’s hard out here so I get it) but damn. I think they have such awful customer service because they actively want to deter people from going there. Y'all got it, I will NEVER go here no matter how convenient ever again.

Sarah Goad 2 months ago

Does this restaurant actually have managers? It seems like it’s always chaos in the kitchen. Today I spent 10 minutes waiting at the register for someone to take my order (the kiosks are all out-of-order). Eventually an employee with long braids showed up to put in an order for herself and walked away without saying a word. When I walked out without ordering there was at least ten people in line behind me. I went down the street to Yes Sushi and got great service and delicious food.

Adam Creech 2 months ago

Morning crew is usually pretty slow or at least the majority of the time we've been through it has been. Maybe they're just waking up... The first drive thru lane speaker has been difficult to order from so now we always use the second. The food however, has always been really good.

Jocelyn Hinton a month ago

This McDonald's used to be held at such a high standard. Now it's kind of a toss in the air when you go there. Today I went in the drive thru and a homeless person asked me for change...i said no and I ordered my birthday item off of the app, it took a while for the code to work, yet once it did I began to order. The person taking the order was hard to hear, I don't know if it was the speaker but I could barely hear them. I had asked for the $6 meal with the mcdouble. I asked for no pickles and no salt on my burger and a medium fry with no salt. I was not told about an upcharge and seen that the meal was now 8.99 with a medium fry & med drink. I didn't want the upcharge and said that. This order taker proceeded to use the birthday item for a medium fry and changed the meal back to the regular $6 meal. I had said "I didn't want fries for my birthday thing" and it went silent. I seen the mistake though and pulled around. I proceeded to tell them I wanted an apple pie, as I seen that was an option, not the medium fry. With that mistake alone I forgot to tell them about the homeless guy at the drive thru. My issue is that no one ever asked what my item was, seemed impatient and irritable and then once I came home and ate there was a pickle on my burger. I really just wanted to use my birthday item but next year I'll skip it as usual.