Wendy's

Shuo Chen 6 months ago

The food here is terrible. The fries are overwhelmingly salty—like they dumped the entire Atlantic Ocean into the fryer. The vegetables in their breads aren’t fresh at all, and the portions are tiny.

Jimmy 4 months ago

In our increasingly greedy, post-COVID, corporate-driven world, the Wendy’s inside the OSUMC shines like a rare gem. A bit of an unsung hero inside a busy hospital system. As a loyal customer since pre-COVID time, never once have I experienced a mobile order fail. I am not exaggerating. I simply place my order via their app, walk 10 min down the hall, and it is always ready in the mobile order shelf (double check it’s yours), seemingly unfazed by the line snaking down the hall to the elevators of Doan Hall. Even during the busiest peaks of lunch rush, I observe what appears to be the manager, calmly orchestrating the chaos and leading his team. No raised voices, no visible stress. Simply efficiency and a steady stream of polite “have a nice day”s that feel almost revolutionary in the world of American fast food. Whether you are a night shift RN after a busy 12 hour shift, a hospital visitor on a mission to get dinner for the whole family, or just a hungry human being in need of a Baconator, this Wendy’s delivers. Corporate food execs could learn a lot here about preparation, morale, and the quiet dignity of doing just your job well.

Bob B. 4 months ago

The use of AI automation ruins the experience placing orders. I and everyone else with any personality, human emotions, or fundamental morals not only prefer speaking with other, real people, but would rather never eat at an establishment that uses automated garbage when trying to place orders for food because corporate is too greedy to employ real people to replace with a cheap imitation of techno slop. Do better Wendy's.

Sheshe 4 months ago

The order was correct! Not a high bar but one that is often not met. I don't like mayo or mayo based sauces, I get them even when I say I don't want them.

Jesse Conley 2 years ago

Beware of who makes your food there. My experience tonight was the worst, and I will be avoiding this location from now on. 3rd shift, this is one of the few places open. The worker, a red head guy, who made my food not only just made it out right wrong (every time he's been working and I've gotten food here) but he was portion the Cinnabon pull aparts and did feel the need to change his gloves before make my burger, yeah cheese burgers with a cinnamon sugar after taste. If this guy is on the line, stay away. Side note the guy who works the counter is always super friendly