Shake Shack Center City - Rittenhouse

Ryan Resell 4 months ago

Employees top tier here. Had a homeless guy stumble in and approach me take his hat off and asked me if he could pray for me. Which kinda offended me cause I don’t really look like I’m going thru anything but whatever I was waiting for a burger anyway so he starts this prayer but right away the prayer was like talking about how he needs more women and stuff and one of the employees out of the corner of my eye like looked at me and made eye contact and gave me the “hey bro everything cool look” and I gave him the thumbs up and he thumbs up back but still the team at shake shack was in works making my food and setting up the play on the pray as the prayer continued for over 2 min the employee made eye contact with another employee to which the employee stepped up and saved me from the weird praying homeless guy and got him away with a two on one “sir can you please leave the customer alone”. Handled swiftly and professionally by the staff. Really remarkable and then back to work like yea we been here before this is nothing new. All the employees need a raise here. Best burger spot on the street maybe the city. Good food starts with legendary employees and these two dudes are the best just awesome time here might drive back for lunch

LaTanya Whitehead 2 months ago

Solid go-to for a quick burger that’s consistently good. Everything is fresh, simple, and done right without overcomplicating it. Tip: Expect a line at busy locations, but it usually moves fast.

Sushant kumar 2 years ago

We ordered chicken shake burgers and fries with Dragonfruit and Pomogranate lemonade. Fries were crisp and nice. The burger was good but can be better. They have nice sitting area and restaurant is available for customers.

Golam Kayas 2 years ago

We ordered two burgers : ShackBurger and Shack Stack with spicy cheese fries ( Cheese sauce on sides). The fries were the best but the burgers didn’t disappoint us as well. The service was okay. The food was relatively quick. The place wasn't very crowded though it was kind of late, around 10 PM.

Eric Teague IV 4 months ago

I had to wait 5 minutes for a lemonade with no ice inside, then I had to wait an additional 3 seconds just to hear excuses. On top of that both of my burgers looked like two ducks put in together with their beaks. I’m sure Ray Charles could’ve done better!