Shake Shack San Antonio, Park North

Eileen G. 7 months ago

We had another wonderful experience at this Shake Shack location. Last week, we placed an online order for pick-up and ate inside the restaurant, but our food had gotten cold because we didn’t account for traffic. When the manager asked how everything was, we told her it was our fault for ordering too early. Even though we took responsibility, she still gave us a free shake card and a $25 gift card to make sure we left happy. That level of customer care really impressed us. We visited again today and used the gift card to enjoy two amazing burgers. Our original plan was to eat Mexican food, but the two restaurants we went to were so dirty that we decided to return to the one place we trust for cleanliness and quality: Shake Shack. Huge thanks to the manager and the entire team for their kindness, professionalism, and consistently great service. We'll definitely keep coming back!

Phillip Roney 5 months ago

I finally got around to trying Shake Shack to cross it off my bucket list. Now I wonder... Why have I waited so long? Absolutely lives up to the hype. Excellent burger, perfect crinkle cut fries, and an unnecessarily delicious Shake. On top of the food, I got great service from an attentive staff, who actually came out and checked that everything was good. I have never had service this good from a place where you order at the counter. Well don e.

Kalia A. 2 months ago

I really loved the service here. Everyone that I interacted with was so kind :) The Shack burger was juicy and the tropical was so good! I also had a limited edition spicy caramel milkshake and enjoyed that as well. Since I did dine-in, I also got to enjoy the ambiance and appreciated how clean it was. They have both outdoor and indoor seating.

Emily_Motogwmn 4 months ago

Whenever I’m asked where I’d like to go for lunch or dinner, or even in a spur-of-the-moment “Are you hungry?" situation - Shake Shack doesn’t always immediately come to mind. However, whenever someone suggests it or tells me we’re headed there, I’m instantly excited and reminded that I should keep it top of mind more often. The burgers are consistently flavorful and well-prepared, and the crinkle-cut fries are always a standout. It’s a dependable choice that never disappoints and is always worth the visit and drive.

kailee 10 months ago

I dined with my partner a few days ago. The restaurant had a nice, dimly lit atmosphere and lots of seating. We ordered a milkshake, fries, a drink, and a burger. The service was excellent and the restaurant staff are very kind. The food was excellent, although a bit pricey. The tables were a bit dirty, but everything else was good!