Shake Shack Third Ward

Shantal Castillo 5 months ago

I paid $25 for a pink burger, I couldn’t even finish it because it was inedible halfway through. We were 2 out of 4 customers in the entire store and it was over an out before closing, there was no reason for this kind quality. The other burger was soggy and dripping in oil. Absolutely never coming back for their burgers again.

Steven Ho 9 months ago

This was my first time trying Shake Shack. I heard it's a specialty on the East Coast. It was quite tasty, but a bit pricey. Still, I think it's definitely worth a try! The cashier that day was also very friendly and chatted with us for a bit. I was a little tongue-tied, so I hope they didn't think I was rude.

Sheri Mazariegos a year ago

We actually love Shake Shack - the burgers, the bacon cheese fries… even the smashed pathetic looking grilled cheese! (Looks sad, but honestly tastes good!) Our shake shack experience dates back to the original in New York, and so it’s a place that feels as much like going-back-home, comfort food as anything. But it is pricey for what you get. This one in Third Ward has fast service, consistent with Shake Shack taste and style. Plenty of seating, clean bathrooms, can watch sports while eating. Street parking if you can find it, and lots of great shopping in that area. We tried the cherry blossom shake this last time and it was delicious!

Nathan Wranovsky a year ago

Shake Shack was ok! It wasn’t anything incredible and it was a little too pricey, but it was still tasty. Think slightly fancier Culver’s for us Wisconsinites. The shackburgers were pretty good, I enjoyed the avocado bacon, and the brat burger had a good brat and a good burger but were hard to each together because the brat was hard to bite through and so it just came out with your first bite. The cookies and cream shake was good, and I tried the Thai Tea shake which… strangely… tasted like orange cream with a hint of Star anise. Not sure why it tasted that way, but it wasn’t really Thai tea. Also, you have to order fries separately, which makes it $15 a person easily. But overall, it was ok! Also, we went on a Thursday night and it took 3 loops around to find a parking spot. There is free street parking after 6 PM, but it fills up really fast.

Ryan Kuchta 5 months ago

I had an issue with the website and my order was rejected. Without considering what happened, if it was the system or my user error, a manager apologized for my experience and made it right. Immediately. I waited a while for the food, but the great communication and quick action on their end made me feel valued. Great service, period. We will be back.