In-N-Out Burger

Beatriz Aviles 4 months ago

This was my first time ever trying In-N-Out Burger, and overall I’d say it was an ok experience. What I genuinely loved were the fries, especially after seeing someone in the kitchen actually cutting fresh potatoes with a machine while we waited. That part felt real and refreshing. The burger, though, wasn’t anything out of this world. It was fine, but nothing memorable, and I still think Shake Shack has better-quality meat. The chocolate shake was probably the biggest letdown: it didn’t really taste like chocolate, was extremely thick, and somehow very sugary while still lacking flavor. On a positive note, the person in the drive-thru taking our order was super nice and funny, which made the wait more pleasant. I’m also glad we chose not to dine in….the place was packed with kids and looked pretty chaotic. Would I go back? Sure! if I’m hungry late at night and don’t have many options. It’s not a must-have for me, but it gets the job done.

Edgar 3 months ago

Stopped by in the afternoon to grab a snack before dinner, the drive through was packed so, we parked and walked in. Overall, it’s a good franchise burger but, that’s it. We agree it was maybe a crossover between Wendy’s and McDonald’s, if that makes any sense. Burgers were good, fries were just OK.

Joey Pauga 10 months ago

I love being able to go anywhere and the food still tastes the same. We were in Arizona for spring break and we were hungry and wanted to go to a familiar place. I'm glad that In-N-Out keeps its familiar taste wherever we go. 👍

Avellana Jackson 5 months ago

Only giving one star because there’s no option for no stars. This location has exceptionally bad customer service. I understand being in a rush but it’s no coincidence that every time I’ve come to this location, their employees seem to be VERY disassociated. Often times they’ve been slow to process my simple order, leading me to realize that several times my cashier has absolutely been high or under the influence. My order is wrong often, it seems like it may be a problem with management MANAGING their staff. Not to mention, they don’t know how to work the gift cards they give you. They apparently have an “inactive gift card policy” which they don’t mention until your card is already inactive, no matter how much money you have left on it. This led me to spend my own money (after standing in line waiting for them to figure out what a gift card is) in addition to what was paid FOR the gift card. Please educate and manage your staff better. If they are unable to put in orders correctly or do their job, that’s reflective of the management.

B W (bthezebra) 11 months ago

Just waited 30mins in drive through asked for two double HAMburgers protein style with JUST ketchup mustard and onions no where did I say cheese, tell me why I get home with two double cheeseburgers and I can't eat cheese 😞😞😞 it's a waste of my money and time and this issue has happened more than once and sucks the most when you wait forever in line to just have the order wrong....if you can't eat cheese I guess you have to yell it through the drive through intercom multiple times and have them say "regular burger not cheese ok, got it" wish I could get a refund but they'll be closed by the time I get back 😭😭😭