In-N-Out Burger

brianna r. a month ago

i don’t usually write these but i cant stop thinking about the service i received today. it was an interaction i needed the most today. i just put my dog of 13 years, down this morning. ive been a mess all day and haven’t been able to process what my life will be now. i came in around 3pm today &’ the girl at the register was absolutely so sweet. her smile made me smile and she complimented how cute my sweater was, even though it was full of dog hair lol. it made me smile &’ i felt like i needed that compliment in that moment. i ordered and she was attentive &’ very fast. i was able to get in and out pretty quickly. i would like to thank her i believe it was Jaiden or Jaden, thank you so much for how great your customer service was. its always great to be kind , you never know what kind of day someone is having. i hope i run into you again!

James Lee 6 months ago

Being going to this place for about 30yrs. It’s one of the smallest In-N-Out with only about 30 seats inside. Food has been consistent until today. Bun was over toasted to crunchy. Burger patty only covers 2/3 of the bun. They only raised the price 4weeks ago. Disappointed. Why ripping us working class people. Didn’t mind paying more but less quality? Corporate please QC this outlet. Not going back and will advise others not to.

Rj Falses 5 months ago

Ordered Double-Double Animal Style burgers along with a Flying Dutchman and a chocolate shake, and everything was excellent. The burgers were delicious, juicy, and cooked perfectly—classic In-N-Out quality. Service was fast and the food was fresh. Plus, this location is super convenient since it’s very close to where I live. Definitely one of my go-to spots!

Cow a month ago

Recently went to this establishment and got myself a 3x2 protein style burger. Although the drive thru line was busy the employees who I had to speak to made the whole experience 100% better. They greeted me with a friendly smile and a positive attitude! 10/10 on their customer service and I highly recommened this establishment to specific.

Fang Ming 5 months ago

By the end of tonight, diners would know the names of Daisy and Sabrina (Brookhurst St). This is mostly due to the howls of a juvenile skinny young rooster trying to stand out from his peers- one of which has as much talent of a basketball playing antelope from the soda cup shot he made to the trash can. I'm actually impressed with how direct but polite your team were in dealing with the teens. After all, they were all paying customers- all 10 of them. Which brings me to the point of this post. Well done in the tram you've built. Each of your team members whether leadership, front facing, burger assembly or support know their task well, and execute it with great customer service. You can never control who walks into your doors, but you can always give them great service. Just like Omar's service for my order. Well done In-n-Out. After 4 consecutive days having your double-double, I wish we had your burgers (and team) in Australia. Not quite a fan of your fries. Your Spread sauce on the other hand.... or as one of your other customer calls it - Secret Mojo Sauce is super good. If your customer educates another customer at something you're good at... oh boy do you have a great thing going for ya.