Jack in the Box

Raul Renteria a month ago

This location has always been my go to. Josefina’s customer service is amazing! Everytime I go, I get greeted with a smile & kindness. She deserves a raise!! The food is a 10/10 & the service is a 10/10, all of that for a good price, you can’t beat that! Shoutout to the female cooks, too! It’s very much appreciated! Again, Josefina you’re the best, THANK YOU!!!!!!!

T 6 months ago

I usually like Jack in the Box. This morning however I went to this location. I ordered a LG vanilla, sweet cream, iced coffee with extra syrup and whipped cream along with the jumbo jack breakfast platter, the sausage and bacon combo.And that was it, that was what I had ordered.My coffee didn't have whipped cream or extra syrup and that's fine.I mentioned it at the window, they put the whipped cream on it no problem. when I got my food home however there was no bacon. I paid for the bacon & not to be rude but I would like what i paid for. The lady who answered the phone didn't speak very good English. I tried to explain to her that they didn't put my bacon in there.And she just kept repeating it, and I asked her what her name was, and she wouldn't tell me.So I asked her for a manager or a manager's name.She went and got someone else ,who answered the phone speaking only Spanish. He started laughing when I told him I didn't speak Spanish ( I can understand some of it but can't communicate what I needed. ) He switched to fairly good English until I asked for his name. Then he didn't understand me and again when I asked for the manager suddenly no one understands but everyone is laughing. Then I got told they're busy now (its 4:30 am , I just got off work an hour ago, they're not that busy yet) I understand this sounds petty and stupid to get upset over bacon but its not the mistake that makes me angry. It the absolutely disrespectful way the staff treated me. I'm truly offended at the way the night crew treated a paying customer. I don't like being made to feel ignorant because I can't speak a language and to be made fun of because I am asking for the product that I paid my hard earned money for. If its .20 cents or $2 its irrelevant , its money that I worked for. To be treated like a joke though. JIB please train your burger excellence team to understand that this is a place of business that works with customers, not circus performers. That night crew is rude and unprofessional.

Ashleigh Delcoure 5 months ago

Very good and tasty food Took a while for us to get the food

Stephania Perez 2 months ago

Since when do we have to pay for dipping sauce? I was denied ranch because I didn't buy any item that has to do with chicken (chicken tenders or nuggets) that's what the employees explained to me.... i believe we should be able to get at least one sauce for order.

Kimberlee Valdez 2 months ago

Tried the Jck slider pack- 2 sliders, 2 tacos, curly fries and a drink. Plus a cute Jack pin! The associates are friendly and the food was fresh. Plus, the place is clean.