Popeyes Louisiana Kitchen

Lex Lynn 2 weeks ago

Visited this location six months ago and my order was totally messed up. Today, Driving home from work-I said let me give them another chance. ordered my food and got home and guess what, order is messed up. This is not a one off situation. This is their standard. No process put in place to help ensure customers are getting everything they paid for.. at this point, we’re just getting robbed of our money because who actually has time to make it home and then drive back to a restaurant to pick up missed sides. It honestly makes you have no respect for the employees- you think to yourself how hard could it be to read a order and package it into a bag and then you start to feel sorry for them because you realize- wait, this IS hard for them to do. Read an order and package it correctly in a bag smh. Just know if you go to this location, you’re gonna leave mad one way or another from the lack of quality in their food, to the lack of customer service, and/or being robbed of your money because you didn’t get exactly what you paid for. Do better.

MiZZ BEAUTIFUL (Mizz Beautiful) 4 months ago

Horrible place they charge quite a bit for scraps and undercooked food i have never went to this one and never plan to return. Literally the chicken were baby pieces and the beans and rice like 1/3 of the small container as much as I paid was not worth the price I'd rather eat taco shop. They were out of ranch and only Gave me one blackness ranch for chicken and uncooked fried pickles

Natasha Congdon 4 months ago

Extremely disappointed in the service here! We put our order in, was told 7 minutes for fresh chicken, we said no big deal; we were fine with waiting for fresh. 35 MINUTES and 8 cars after us later, we finally got our food. No apology or anything for having to wait a ridiculous amount of time for chicken, just ATTITUDE. Paid $35 for food for our family and ended up getting shorted on our order. Can't believe I am saying this but the Popeyes on south Seneca is WAY better - at least with their attitude you get your food in a timely manner..... I strongly suggest to go out of your way to another location or just save all the time and go to Chick Fil A! I now know better for next time.

Carolyn M a month ago

This Popeyes on West Central is the worst of all the Popeyes in Wichita. These employees hand out crap food that's been sitting in the windows for who knows how long. When they box up the chicken, they give scraps because I believe the food is being eaten by employees. The last time I ordered food a 16 pc, I got 7 wings and 4 chicken breasts the rest were scraps. The sides were wrong. The only thing that was right was the biscuits, jalapeños and fries. I would love to talk to the owner about this particular Popeyes.

Robin Heimerman a month ago

Ordered ahead on the website to try to save time. Took a long time for them to talk to me at the order screen. Got to the window. Got told to pull ahead. Waited there for over 20 minutes as other people got their orders and drove away. Had to call the store phone for them to remember I was there. Finally got my order. Got home. They forgot my drink.