Runza Restaurant

River Stone a month ago

Payed $3 for a cone that was poor quality usually when I get kid ice cream it comes better quality better care. Not sure if this location is just slacking on quality and effort

Cassandra J. Rooks a month ago

I had a bad experience at Runza on 5/4/26, where I was charged for 2 meals, but only purchased 1 meal. Initially, I was told, by whomever answered the phone, claiming to be a manager, there was nothing he could do for me since I didn't report it the same day and I swore I would never eat there again. My friend/coworker went to Runza this afternoon and Jason, the manager asked if she was the one who was overcharged. I had just told her about the incident, so she was able to tell him it was me. He said he had been trying to reach me. She came back with his phone number and I called. Jason was so nice and apologized for the inconvenience and for whomever I spoke to. We even figured out what happened. Runza is now back in my good graces, and I will continue to eat there. Jason was absolutely AWESOME and determined to make things right with me and I appreciate the lengths he was willing to go to, to make it right. There should be more managers like Jason.

Kyeden Coe 2 months ago

i love runza its one of my favorite places to eat but since i moved this one is the closest to my apartment and i was hungry, i walked in and i asked for four hamburgers, two medium fries, and a vanilla cone, and the cashier said “do you really need all of that just for yourself?” and i said yes i am very hungry because i was fasting 2 days in a row and this took place yesterday and he said “it already looks like you gained two pounds since you been here” and then when he gave me the food he was so aggressive handing it to me (THIS IS BY FAR THE WORST EXPERIENCE IVE EVER HAD AT A FAST FOOD RESTAURANT SHAME ON YOU DO NOT GO HERE.

Garrett Busenitz 4 months ago

This is the most well run fast food restaurant I’ve ever been to. Been here 4 times in the past few months and it NEVER disappoints food is super fast, super fresh, and super delicious and the staff is incredibly friendly too. Wish I could give higher than 5 stars!

Anastasia Martinez 2 months ago

First time visiting. We had a family of 6. Great food/ experience. Will definitely be back when in Omaha.