Raising Cane's Chicken Fingers

A 2 months ago

My first time here which I mentioned to the server saying I’d like to order 3 chicken tenders and fries. My order came and it was a meal with an extra order of fries? Would’ve been good if he had clarified as I obviously didn’t want nor ask for two sides of fries. The chicken was good, crispy, not super flavourful but still good. Chips were fresh. Toast was really tasty.

V C a month ago

I ordered a 3 finger combo and the fries were extremely salty. I took them back and Alex was very nice about fixing my order. The manager said she would remake my whole meal. It wasnt a problem and I appreciate that. Good customer service!

Jerell Demarcus a month ago

I am extremely disappointed in the level of service I received and the manager Kelsey defending her manager quoting that she’s going to have their back is arguably worst. I placed my order and was told in the drive thru they could not accept my money. Never used the proper protocol to verify my funds and ultimately discriminated against me as if I was someone that lacked intelligence. Furthermore got home to realize once I paid with my Apple wallet that I was overcharged which is concerning. The guy closed the window and made it seem as if I was aggressive and he in fact was the one in the wrong. The manager showed no empathy and I am completely disappointed in the level of service I received from the employee and manager. I will not visit the location again

Caroline Rangel 9 months ago

First time at this location First off the tenders were tiny and the food were soggy! I drove for less than 6 mins and the fries were so soggy. Overall yuck.

Chris Friday 2 months ago

I go to the drive-through once a week and order food for the family. My son has autism and usually will only eat fries. I always ask for an extra order of fries and they charge me for it, but at least 5 times in two months… No fries Called corporate and complained - the problem remains, and they don’t seem to care. I would go to another Canes location - or maybe Wing Stop. Also the new Dave’s Hot Chicken is open on Ross. The service here is terrible, but I’m sure corporate doesn’t really care. Won’t return to this location and it’s a block from my home.