Rally's

D Thomas 3 months ago

Whoever this man is needs to be FIRED ASAP! I mean his attitude and the way he speaks is so disrespectful! Smacking his lips, getting the orders wrong then getting upset. Swearing at the customers! I mean I’ve seen bad customer service but he takes the cake! I would say maybe he should just be cook but I wouldn’t want someone as evil as him even cooking my food! I guarantee this won’t be the first or the last complaint you get about him.

Emma Zurowski 4 months ago

Waited over an hour and 45 minutes for our food. This is not FAST FOOD. Female Employee was incredibly rude, yelling at everyone. If I could leave 0 stars I would. I understand being behind and over busy, but this is a constant issue per the latter reviews. This location needs serious work

Alyssa Martins a year ago

Today is 2/13/25 and it’s around 730p. There was a male and female working and they were phenomenal. My order took a little longer, but they explained it was being made fresh, and it was noticeable. The food was great! They both were very cheerful throughout my time in drive through, as well as while I was waiting for my food with the other customers in the line. Thank you for being great!! :) Picture of a very empty bag 😂😂 yum!!

Ashley Trickett a year ago

I already have to be convinced by my fiance, but I think now we are both just done with this Rally’s. We waited over 2 HOURS for our food. At first when we ordered, the manager was YELLING at one of the employees, probably rightfully so as to what we experienced. We ordered and paid at 9:24pm and it was brought out to us at 11:36pm. We talked to the same employee who was running food to cars in the parking lot four separate times. He said that she, (I can only assume the manger, as she was the only female) hasn’t made our order yet. Once it hit an hour and 40 minutes, we finally rejoined the line to get a refund. After, joining the line we pulled up to the window to have to repeat our order for a 6th time at this point to the same employee that was running everyone’s food. The manger told him she made that order and asked him where he took it, turn out he took it to the wrong car. So this makes us believe he never even told her about the missing order. She then came to the window and said she was making it and that she knows the car we are in and she herself would bring it out to us. The food was only decent because it was made fresh. Very disappointed in the customer service, the male employee was very unprofessional and cussing and VERY rude.

Cory Bunch 7 months ago

Absolutely horrible service, stood in the lobby for over 15 minutes before someone even took my order. The one cook was wearing flip-flops with socks while cooking, completely. Unsanitary. Don't waste your time or money coming to this location